Frequently Asked Questions
Short, honest answers to the questions we hear most. If you don’t see yours, reach out — we’re happy to help.
General
Who we are, where we work, and what we do.
Are you licensed and insured?
Yes. We’re fully licensed and insured in Wisconsin for your peace of mind.
Which areas do you serve?
Evansville, Madison, Janesville, Verona, Fitchburg, Stoughton, Oregon, McFarland, Edgerton, Middleton, Sun Prairie, and nearby.
What kinds of projects do you take on?
Bathrooms (including walk-in showers), kitchens, basements/egress, and flooring (LVP, hardwood, tile), plus related updates like lighting and drywall.
Estimates & Scheduling
How we price projects and when we can start.
Are estimates free?
Yes. Free, no-pressure estimates with clear scopes and options.
How soon can you start?
Typical start dates are 4–6 weeks out, depending on scope and material lead times.
How long will my project take?
Bathrooms: 1–2 weeks (cosmetic) or 2–4 weeks (full). Kitchens: 2–6 weeks. Basements: 4–8 weeks. Flooring: 1–3 days. Timelines vary with scope and inspections.
Permits & Inspections
Paperwork, code compliance, and safety.
Do you handle permits?
Yes. We handle permits, plans, and coordinate inspections where required.
What about egress windows for basement bedrooms?
We install code-compliant egress windows with proper clearances, drainage, and wells—making the bedroom legal and safe.
Do I need to be home for inspections?
Not necessarily. We’ll meet the inspector and keep you updated.
Materials & Selections
Durable finishes that fit your style and budget.
What materials do you recommend for basements?
Moisture-smart choices like LVP flooring, mold-resistant drywall, proper insulation, and vapor barriers.
Can you help me pick finishes?
Absolutely. We’ll suggest durable, easy-to-clean materials that match your look and price point.
Do you offer tile showers and walk-in shower systems?
Yes. We install tile showers and easy-clean wall systems with quality waterproofing.
Bathrooms
Walk-in showers, conversions, and accessibility.
Can you replace a tub with a walk-in shower?
Yes. We handle demo, waterproofing, wall systems or tile, glass doors, plumbing, and trim.
Do you do aging-in-place updates?
Yes—grab bars, low-threshold showers, non-slip flooring, and practical lighting without sacrificing style.
Do you do small bathrooms or half-baths?
We do! Smart layouts and finishes make compact spaces feel great.
Kitchens
Cabinets, counters, lighting, layout.
Do you replace cabinets or just refinish?
We do both—full cabinet replacement, layout tweaks, or targeted updates like counters, backsplash, lighting, and flooring.
Can you help with lighting and outlets?
Yes—task and ambient lighting, plus outlets per code where needed.
Do you handle countertops?
Yes—we coordinate measuring, fabrication, and install for a smooth process.
Basements
Finish space the smart, dry, and bright way.
How do you control dust and protect the home?
Floor protection, plastic zip-walls, proper ventilation, and daily cleanup—so the rest of your home stays livable.
Can you add a bathroom to the basement?
Yes—framing, plumbing/electrical rough-ins, waterproofing, fixtures, and ventilation.
Do you help with waterproofing issues?
Yes—sump pumps, drain tile, vapor barriers, and grading guidance before finishing begins.
Flooring
LVP, hardwood, tile, stairs, and repairs.
What’s the best flooring for basements?
LVP—durable, waterproof, and attractive for below-grade spaces.
Do you remove and dispose of old flooring?
Yes—we remove and dispose of carpet, laminate, or tile as part of the scope.
Can you do stairs?
Yes—stair treads/risers, nosing, and safe transitions are part of our flooring services.
Financing, Warranty & Payments
Budget options, coverage, and how we bill.
Do you offer financing?
We can coordinate with your lender and can phase scopes. Ask during your estimate and we’ll outline options.
What warranties do you provide?
Workmanship warranty on labor plus manufacturer warranties on materials (e.g., lifetime on select bath wall systems). Coverage is specified on your quote.
What payment methods do you accept?
Check and major cards; the payment schedule is outlined clearly in your estimate and contract.
Still have questions? We’ll walk you through every step. Free, no-pressure estimate—typically scheduling 4–6 weeks out.